If you're in the San Fernando area, please take advantage of our walk in service at the address below.

Office hours are 9AM to 4PM Monday through Friday, Pacific Time.

To ship your Camcorder in for repair, United Parcel Service (UPS) is the most popular method.
Secondary sources are US Mail and Federal Express.

Can't make it to the Post Office or UPS office to ship your camera? Just email us at VIDEO@CamcorderRepair.com and we'll arrange to have your unit picked up by UPS for $3.00 plus the cost of shipping.

However you send your unit, please be sure to package it well in a box , large enough for extra packing material around the unit. Wrap the unit in bubble wrap or newspaper, then place as much additional packing material as possible around the Laptop. We recommend to insure your package for its replacement cost.

Please include your name, address, email and a daytime phone number with every repair. Also include copy of any email received from us regarding your repair.

If you are sending your unit in pre-approved ,after receiving a estimate from us you can send a check or credit card information along with the unit. Incase the estimate is higher than anticipated then we will contact you for additional approval before depositing your check or charging your credit card. All estimates are free of charge.

If you wish to have your unit returned COD, please allow for an additional $4.50 COD charge.

If you have further questions about sending in your camcorder, don't hesitate to send an e-mail to VIDEO@CamcorderRepair.com.

Shipping address:

Excel Technology Services

3200 W Burbank Blvd

Burbank , Ca 91505

TELE : 818 973 1066

FAX : 877 392 3520 / 877 Excel20